Trust

Security

How we protect your account and data, and how you can help.

Our approach

Security is built into how we design and run Industrial. We follow industry-standard practices and continually review and improve our safeguards.

How we protect your data

  • Encryption of data in transit using TLS
  • Encryption of sensitive data at rest
  • Access controls that limit who can reach member data, based on job need
  • Monitoring and logging to detect suspicious activity
  • Payment processing through a PCI-compliant payment processor

How you can help

  • Use a strong, unique password
  • Never share your account or API keys
  • Watch for phishing; we will never ask for your password by email
  • Review AI-generated content before sharing sensitive information with any tool
  • Keep regulated data such as health or payment card data out of tools unless you have confirmed they are appropriate for it

Responsible disclosure

If you believe you have found a security vulnerability, please report it through the Contact page at /contact with "Security" as the topic. Give us reasonable time to investigate and fix the issue before disclosing it publicly, and do not access or modify other users' data. We appreciate researchers who help keep our community safe.

Changes and contact

We may update this Security page from time to time as Industrial grows and as laws change. When we make material changes, we will update the date below and, where appropriate, notify you by email or inside the app. Continuing to use Industrial after an update means you accept the revised Security page.

Questions? Contact us through the Contact page at /contact.

Last updated: November 3, 2026