Solutions for IT businesses

Modernize your IT business with AI services

Help clients adopt AI safely, automate ticket-heavy work and add high-margin advisory offers to your managed services.

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What holds information technology founders back

01

Commoditized managed services

Per-seat support pricing keeps getting squeezed. Clients compare you on cost, not value.

02

Clients ask about AI and you need answers

Leadership teams want an AI plan. Without a structured offer, that demand goes to someone else.

03

Ticket volume outpaces headcount

Password resets, onboarding and repeat questions bury technicians.

The playbook

Six plays, ready for Information Technology

Catalyst

Get certified in AI consulting

Package AI readiness assessments, policy creation and automation rollouts for your clients.

 Ascend

Upskill your engineers

Train developers to build production AI systems with retrieval, evaluation and monitoring.

 AgentDesk

Deploy helpdesk agents

Rent agents that triage tickets, answer common questions and draft responses for technicians.

 Cortex

Evaluate models for clients

Compare open models to recommend the right fit for privacy, cost and performance.

 Atelier

Hand off custom builds

Commission custom integrations and internal tools for client projects.

 Fusebox

Productize the offer

Turn a vague "AI help" pitch into a fixed-scope, fixed-price package.

How it comes together

  1. 1

    Assess client readiness

    Inventory data, tools, security posture and the top workflows worth automating.

  2. 2

    Write an AI use policy

    Help clients set rules for approved tools, data handling and human review.

  3. 3

    Pilot one automation

    Pick a contained workflow like employee onboarding and deliver measurable time savings.

  4. 4

    Roll into a retainer

    Offer ongoing optimization, monitoring and new use cases on a monthly plan.

Higher-value offers

Advisory and automation work priced on outcomes, not seats.

Lighter ticket load

Agents handle repetitive requests so technicians focus on real problems.

Trusted AI partner status

You become the go-to advisor when clients plan their AI future.

Questions about Information Technology

Is this for solo IT consultants or MSPs?

Both. Solo consultants can add an AI practice, and MSPs can train teams and standardize offers.

How do we handle client data safely?

You will learn data minimization, access controls and review processes. You remain responsible for meeting each client's security and contractual requirements.

Do my technicians need to code?

Not for most automations. Ascend is available for engineers who want deeper skills.

Can we partner with Industrial?

Talk to us through the Contact page about partnership options that fit your business.

Be the IT partner clients trust with AI

Start with Industrial and add AI services your clients already want.

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